Return Policy

WEBSITE PURCHASE RETURN POLICY:

At AA Worms we believe you should be happy with your website purchase. If you receive a product that has a manufacturer's defect and want a replacement, or just want to exchange it for another product, email us at handpouredworms@gmail.com with your name, purchase date, order number, item description, address, and reason for returning the product. We will accept your return or exchange within 30 days of the product being delivered at the shipping address you provided. Please read below for restrictions and shipping policies.

WEBSITE PURCHASE EXCHANGE POLICY:

Please note for exchanges, we can only offer in-stock and same price items. For an item to be accepted as a return or exchange, it cannot be damaged, worn, washed or used. We cannot offer a return or exchange on used or accidentally damaged items.

SHIPPING COST RESPONSIBILITY:

Regarding Your Registration

For defective items or if we shipped you the wrong item, we will pay for shipping and provide the return label. For exchanges based on satisfaction or in the case the incorrect size/color was ordered, the customer is responsible for shipping the item back to us. For help with returns, we can be reached at 951-676-6384 or handpouredworms@gmail.com

SHIPPING ITEMS BACK TO US:

–Please use insurance and tracking–
–Please include a copy of your invoice in the return, we need your order number, name, and return address–
AA Worms Inc
42246 Sarah Way
Temecula CA 92590

AUTHORIZED RETAILER (DEALER)—RETURNS AND EXCHANGES:

If you purchased your item from one of our dealers, please contact them for returns or exchanges, they have their own return and exchange policies.